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Input Tax Credits (ITCs): Claim Back GST/HST

Short answer: an input tax credit (ITC) is the GST/HST you paid on business costs, claimed back on line 106 of your GST/HST return. Registered online sellers can claim the GST/HST on inventory, packaging, platform fees, shipping labels, equipment and advertising, as long as they were used for the business and you have the right receipts. You usually have four years to claim. PST and QST don’t count.

This guide is for registered Canadian online sellers on Shopify, WooCommerce, BigCommerce, Etsy and Amazon. If you’re not registered, you can’t claim ITCs. See the $30,000 threshold and whether voluntary registration makes sense for you.

PurchaseClaim the GST/HST?Notes
Inventory and materials (wax, fabric, clay, finished goods for resale)Yes
Packaging, labels, boxes, tissueYes
Domestic shipping labels (Canada Post, couriers)Yes, if GST/HST was chargedInternational postage is usually zero-rated, so there’s nothing to claim
Store and marketplace fees (Shopify plan, apps, Etsy fees)Yes, if GST/HST was chargedEtsy charges GST/HST on its fees to Canadian sellers
Advertising, software, website hostingYes, if GST/HST was chargedGive foreign suppliers your GST/HST number. See below
Equipment: printer, sewing machine, kiln, computerYes, in proportion to business useCapital property can be claimed even under the Quick Method
Phone, internet, home officePartlyOnly the business-use share
Meals and entertainment50%
Personal purchasesNo
BC PST, Saskatchewan PST, Manitoba RSTNoNot GST/HST
Purchases from a supplier who isn’t GST/HST-registeredNoCheck them in the GST/HST Registry
Costs of making exempt sales (for example music lessons)No
Costs of making zero-rated sales (exports to the US)Yes

The CRA allows an ITC when all of these are true:

  1. You bought the goods or services for your commercial activities: making taxable or zero-rated sales.
  2. You were a GST/HST registrant when the tax was paid or became payable.
  3. GST/HST was actually paid or payable by you.
  4. You had the right documents before you made the claim, and you claim within the time limit.

The expense also has to be reasonable for your kind of business.

What the invoice or receipt has to show depends on the total, including tax:

InformationUnder $100$100 to $499.99$500 or more
Supplier’s name (or intermediary’s)✔✔✔
Invoice date✔✔✔
Total amount paid or payable✔✔✔
GST/HST charged, or a statement that the price includes it✔✔
Which items are taxable, if the invoice mixes taxable and exempt✔✔
Supplier’s GST/HST registration number✔✔
Your name (or your agent’s)✔
Brief description of what you bought✔
Payment terms✔

Download the invoices for platform fees every month or quarter. Shopify, Etsy and most app and ad platforms let you export them from your billing settings, and they’re easy to lose track of.

Prairie Bloom is a Saskatoon business selling dried-flower arrangements through Shopify. It files quarterly. In July to September 2026 it paid:

PurchaseBefore taxGST 5%ITC claimed
Dried flowers and supplies$3,200$160$160
Boxes and packaging$900$45$45
Shopify plan and apps$420$21$21
Domestic shipping labels$1,600$80$80
New laptop (80% business use)$1,500$75$60
Client lunch with a wedding planner$120$6$3 (50%)
Total$369

Prairie Bloom puts $369 on line 106. It also paid $90 of 6% Saskatchewan PST on the laptop. That isn’t claimable as an ITC: it’s simply part of the laptop’s cost. (Prairie Bloom doesn’t pay PST on the flowers and boxes it resells, because it gives those suppliers its own Saskatchewan PST number. See Saskatchewan PST.)

WhoDeadline to claim an ITC
Most businesses, including almost every small online sellerOn a return due and filed by the due date of the return for the last reporting period that ends within 4 years after the period you could first claim it
Businesses with taxable sales over $6 million in both the current and previous year (unless 90%+ of their sales are taxable), and some listed financial institutions2 years, counted from the end of the fiscal year

Example: a quarterly filer who buys equipment in October to December 2024 can claim the ITC on any return filed by January 31, 2029.

So if you forgot to claim a Shopify invoice last year, you don’t need to amend the old return. Claim it on your next one.

Starting out: ITCs when you first register

Section titled “Starting out: ITCs when you first register”

When a small supplier registers, it can claim ITCs on:

  • inventory it has on hand on the effective date of registration, and
  • capital property, like equipment, still used in the business.

It can’t claim the GST/HST on services it received, or rent for periods, before registration. If you prepaid January to March rent and registered on March 1, only March counts.

Some foreign digital businesses, such as overseas software and ad platforms, collect GST/HST from Canadian customers under a simplified registration system. They shouldn’t charge GST/HST to a GST/HST-registered business that gives them its registration number.

If you don’t give them your number and they charge you GST/HST anyway, you can’t claim it as an ITC or get a rebate. Add your GST/HST number in the billing or tax settings of every foreign software, app or ad account that asks for it.

  • Claiming PST. BC PST, Saskatchewan PST and Manitoba RST are never ITCs.
  • Claiming tax a supplier wasn’t entitled to charge. If the supplier isn’t registered, the “GST” on its invoice isn’t claimable. Check the Registry for big purchases.
  • Missing GST/HST numbers on $100+ invoices. Ask the supplier for a proper invoice before you claim.
  • Claiming 100% of personal-and-business items. A phone or car used half for the business gets half the ITC.
  • Forgetting the meals limit. Only 50% of the GST/HST on business meals and entertainment.
  • Claiming on the Quick Method. Under the Quick Method, you don’t claim ITCs on operating costs. Only capital property.
  • Losing receipts. Keep records for six years. The CRA can deny ITCs you can’t document.